Sound Byte Control FAQ

Here's the set by step instructions to configuring Sound Byte Control and. Sound Byte.

Run your copy of Sound Byte. Please download a copy of Sound Byte if you don't already have one. Be sure to drag some sound files into the rack.

Run Sound Byte, and select Set Remote Port... from the Edit menu. You will be presented with a window like this:

You'll need to enter in a port number. It must be larger than 1024, and not in use by any other server software on your computer. We find that 3456 usually works well. Take a note of the Local IP address, you'll need to enter it, and the port number, into Sound Byte Control.

Run Sound Byte Control. It will try to connect to your copy of Sound Byte and fail, because it hasn't been configured yet. Quit Sound Byte Control, and go to the Settings app on your iPad; the icon looks like this:

Look for the settings for SoundByteCtrl, probably near the bottom and select it:

You'll see the IP address and port number that Sound Byte Control will connect to. Change them to match that from the remote port settings in Sound Byte itself. Then close the Settings.

Run Sound Byte Control again, and it should connect to Sound Byte. It will display all of the carts in the currently open Rack of Sound Byte. If not, double check the settings in both applications.

You can tap on a cart to start playback, or to stop it.

If you get a blank all white screen, you probably did not configure the settings. Go to the Settings app on your device and fix that.

If you get a white screen that does not go away, with a message that it is trying to connect to Sound Byte, that means that it could not find the computer with the specified IP address. Double check that the IP address you entered into iSoundByte is that of your desktop computer running Sound Byte

It is possible that the connection could not be made due to networking issues - the two devices cannot communicate with each other. Generally, you want both the desktop computer running Sound Byte and the device Sound Byte Control to be on the same network.

One thing to consider - some computers have multiple IP addresses, due to multiple networking devices (WiFi, wired ethernet, etc). You need to be sure to enter the correct one into iSoundByte. This might not be the one displayed in Sound Byte, since it only displays one of them. The correct one is the one that is on the same network as your iPhone.

If you get a message that the connection filed to host, followed by the IP address, then iSoundByte was able to connect to a remote computer, but could not communicate with Sound Byte. This could be due to several reasons:

The IP address is wrong, and you're trying to communicate with the wrong computer
The IP address is correct, but the port number doesn't match that set in Sound Byte
Sound Byte is not running
You have some anti-virus/spyware/whatever software that is blocking the connection
You have something else blocking communications on that TCP port. Change from 3456 to another port.

In general, we cannot help you with solving networking issues, you need to sort that out on your own.

Email your comments and questions to support@blackcatsystems.com

Last modified August 25, 2010