Have a question about one of our products? This is the place to ask, as well as read previous questions and answers. http://www.blackcatsystems.com/support/forum/index.php Wed, 16 May 2012 16:58:35 -0400 Phorum 5.2.7 http://www.blackcatsystems.com/support/forum/read.php?9,1394,1394#msg-1394 http://www.blackcatsystems.com/support/forum/read.php?9,1394,1394#msg-1394
The following page explains how to remove the offending MIDI drivers: http://jnote.org/29]]> Chris Smolinski Sound Byte Thu, 26 Apr 2012 16:42:32 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1391,1391#msg-1391 http://www.blackcatsystems.com/support/forum/read.php?9,1391,1391#msg-1391
Thanks.]]> MichaelHyatt Sound Byte Mon, 23 Apr 2012 22:59:13 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1378,1378#msg-1378 http://www.blackcatsystems.com/support/forum/read.php?9,1378,1378#msg-1378
I am just trying out SoundByte for the first time. When I try to drag and drop multiple files from Windows Explorer to the space at the top, I get the round NO symbol. Is there another way to bulk add files? Am I doing something wrong?

Windows 7 Ultimate x64

thanks,
Joe]]> jfusco Sound Byte Sun, 15 Apr 2012 22:28:14 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1374,1374#msg-1374 http://www.blackcatsystems.com/support/forum/read.php?9,1374,1374#msg-1374

THANKS.]]> brn2rnjk1 Sound Byte Sun, 08 Apr 2012 17:26:20 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1373,1373#msg-1373 http://www.blackcatsystems.com/support/forum/read.php?9,1373,1373#msg-1373
If anyone has any insight or things to try, we'd be grateful!]]> mwentz Sound Byte Sun, 08 Apr 2012 17:51:55 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1371,1371#msg-1371 http://www.blackcatsystems.com/support/forum/read.php?9,1371,1371#msg-1371 Slengerich Sound Byte Sat, 07 Apr 2012 11:26:09 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1363,1363#msg-1363 http://www.blackcatsystems.com/support/forum/read.php?9,1363,1363#msg-1363 1. The sound doesn't seem to come out of the iPad speaker. It is fine if I put on a headset and plug in, but not playing through iPad internal. Is there something I did wrong?

2. How do people hook this up to a dj/entertainment system? Is there a wireless hookup? I need to use it giving a speech while holding the iPad.


Thanks in advance.]]> brn2rnjk1 Sound Byte Mon, 02 Apr 2012 14:29:47 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1355,1355#msg-1355 http://www.blackcatsystems.com/support/forum/read.php?9,1355,1355#msg-1355 The application run in background?
How?
Thank you]]> cromo1999 Sound Byte Wed, 28 Mar 2012 16:15:55 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1351,1351#msg-1351 http://www.blackcatsystems.com/support/forum/read.php?9,1351,1351#msg-1351
1) The ability to alphabetize or rearrange the rack list. Right now the list is in order of creation: I have almost fifty racks at this point and it's become difficult to find a list quickly.

2) Cut & Paste carts. I'd like to rearrange my rack without having to locate the original file. If there was a way to right click copy and then paste I'd be thrilled.]]> aerialviewer Sound Byte Thu, 22 Mar 2012 16:16:01 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1332,1332#msg-1332 http://www.blackcatsystems.com/support/forum/read.php?9,1332,1332#msg-1332
Thanks for the app it 's a cool one on mac .. but is there a way to jump easily from one cart to another except using the menubar of course ... and though is there a way to play a jingle from cart one and make it stop when playing another jingle but from cart 3 for example .... any help ?

Thanks Phil.]]> emedia Sound Byte Wed, 15 Feb 2012 11:44:08 -0500 http://www.blackcatsystems.com/support/forum/read.php?6,1324,1324#msg-1324 http://www.blackcatsystems.com/support/forum/read.php?6,1324,1324#msg-1324
Would you consider maybe adding the known nuclear reactors to you real-time maps for reference?

If not, here is a really good interactive map I found to share with others: [www.newscientist.com]

Thank you for your time and I look forward to many years of low radiation read-outs from my new GM-45 unit.

P.S. - Looking at your online map/read-outs it seems that I will be the first user to share readings from Illinois (very near Wisconsin state line) and only about 60 miles north of the Byron Nuclear Plant.

]]> Brian815 Radiation Detector Products Sun, 15 Apr 2012 22:32:54 -0400 http://www.blackcatsystems.com/support/forum/read.php?2,1314,1314#msg-1314 http://www.blackcatsystems.com/support/forum/read.php?2,1314,1314#msg-1314
The issue we are having is that the Auto Save function only works maybe 10% of the time. Sometimes the product is saved halfway through the download. Manual save function works fine. Screen clears fine after each wx products has been downloaded. Website says that tone in broadcast activates auto save. Why is it that the program will clear the screen fine but auto save will not work?

Would make sense to me that in the coding, if Auto save is selected, just before sceen resets, the screen should be saved. As for right now, manual will work but I have to spend 2 hrs in front of the radio to manually save all products in one broadcast. Help!!]]> Sailorsrus General Questions Sun, 29 Jan 2012 17:13:45 -0500 http://www.blackcatsystems.com/support/forum/read.php?9,1311,1311#msg-1311 http://www.blackcatsystems.com/support/forum/read.php?9,1311,1311#msg-1311
:0)
Tammy Moore]]> Tammy Moore Sound Byte Tue, 10 Jan 2012 17:55:26 -0500 http://www.blackcatsystems.com/support/forum/read.php?9,1306,1306#msg-1306 http://www.blackcatsystems.com/support/forum/read.php?9,1306,1306#msg-1306
Can anyone recommend a midi controller for sound byte mapping with a small footprint? I have limited space on my rack, and I'm looking for an inexpensive solution to control 12-16 carts at a time.

Thanks for the help!]]> dbsoundsystem Sound Byte Sat, 17 Dec 2011 14:31:28 -0500 http://www.blackcatsystems.com/support/forum/read.php?7,1280,1280#msg-1280 http://www.blackcatsystems.com/support/forum/read.php?7,1280,1280#msg-1280
I just updated my copy of Audiocorder. I am running it on a Macbook Pro with OS 10.6.8.

I seem to remember from the previous times that I used it (well over 1.5 years ago), that if I start a manual recording and then stop it, the recording would automatically be saved to my default folder with the automatic naming conventions. However, it seems I can only save a recording if I do the "Record to One File As..." command.

Could someone please advise me as to why these manual recordings are not saving automatically? Is it a compatiblity issue, or am I not using Audiocorder appropriately? I have read the manual and it does not seem to indicate that I need to do anything special for saving my manual recordings besides merely using the start/stop buttons.

Thanks!]]> p-tron Audiocorder Mon, 05 Dec 2011 15:39:15 -0500 http://www.blackcatsystems.com/support/forum/read.php?9,1279,1279#msg-1279 http://www.blackcatsystems.com/support/forum/read.php?9,1279,1279#msg-1279
Can you help me out here?]]> LucasClarkel Sound Byte Sun, 04 Dec 2011 11:28:00 -0500 http://www.blackcatsystems.com/support/forum/read.php?2,1273,1273#msg-1273 http://www.blackcatsystems.com/support/forum/read.php?2,1273,1273#msg-1273
Any help

Thanks
R. Linder

p.s. I am an itunes, apple, ipod newbie...]]> wb7ond General Questions Wed, 14 Dec 2011 09:21:50 -0500 http://www.blackcatsystems.com/support/forum/read.php?9,1217,1217#msg-1217 http://www.blackcatsystems.com/support/forum/read.php?9,1217,1217#msg-1217
I wish there was an option to choose the number of racks to be displayed. If I "Full screen" a rack I can't see the bottom row and only half of the next to the last row.

A feature that would allow copying of carts would be really nice. If I want to move a cart from one rack to another I have to do it completely manually.

Make PgUp and PgDn also be Previous Rack and Next Rack. On my laptop CTRL/+ does not work at all.

It would be nice if changes made on the spreadsheet view would actually change the cart settings. Make it much easier to make "global" sorts of changes quickly.

Thanks for a great product!
bleahy]]> bleahy48 Sound Byte Wed, 09 Nov 2011 13:51:41 -0500 http://www.blackcatsystems.com/support/forum/read.php?7,1196,1196#msg-1196 http://www.blackcatsystems.com/support/forum/read.php?7,1196,1196#msg-1196
Is there any jack or devise for using this software with a digitalk phone.

Thank for any help...]]> veneerguy Audiocorder Sat, 22 Oct 2011 13:44:38 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1192,1192#msg-1192 http://www.blackcatsystems.com/support/forum/read.php?9,1192,1192#msg-1192 Thanks!]]> Barbie Nettles Sound Byte Tue, 18 Oct 2011 08:39:45 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1131,1131#msg-1131 http://www.blackcatsystems.com/support/forum/read.php?9,1131,1131#msg-1131
Help, please.]]> Dman Sound Byte Wed, 12 Oct 2011 12:47:03 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1093,1093#msg-1093 http://www.blackcatsystems.com/support/forum/read.php?9,1093,1093#msg-1093
Craig Crossman]]> ccrossman Sound Byte Sat, 10 Sep 2011 07:56:52 -0400 http://www.blackcatsystems.com/support/forum/read.php?12,1081,1081#msg-1081 http://www.blackcatsystems.com/support/forum/read.php?12,1081,1081#msg-1081
By the way, as an aside I've been easily copying ACARS, RTTY and SITOR with my Kenwood TH-F6 and Yaesu FT-817, despite antenna system limitations.

Thanks in advance,

--Bruce]]> rbc MultiMode Wed, 07 Sep 2011 10:59:36 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,1075,1075#msg-1075 http://www.blackcatsystems.com/support/forum/read.php?9,1075,1075#msg-1075
jim]]> jimwel Sound Byte Fri, 02 Sep 2011 13:21:26 -0400 http://www.blackcatsystems.com/support/forum/read.php?14,1050,1050#msg-1050 http://www.blackcatsystems.com/support/forum/read.php?14,1050,1050#msg-1050
I'm also not that amused with the BlackCat splash screen that overlays the data for 3 - 4 seconds every time I launch the program. There appears to be no way to prevent this from popping up since the "Preferences" screen has only one option - "Check for Updates".

I was hoping for some noticeable enhancements in this new version of the code compared to my 2004 copy of v5.9.5, but so far I'm not amused. I suppose that I could request a full refund, but maybe I'll just hold onto this version and hope that BlackCat eventually brings this excellent code back up to its earlier standards; however, in the mean time, I will probably be re-installing v5.9.5 and using that instead.]]> jmhall52 Atomic Mac/PC Sat, 27 Aug 2011 15:05:09 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,969,969#msg-969 http://www.blackcatsystems.com/support/forum/read.php?9,969,969#msg-969
I'd like to upgrade my OS to Lion in the near future, however, I want to make sure that SoundByte will be compatibile with the new system. Is it? If not, will it be in the next version?

Thanks,

Rob]]> Pitch Black Sound Byte Sun, 31 Jul 2011 20:25:41 -0400 http://www.blackcatsystems.com/support/forum/read.php?6,887,887#msg-887 http://www.blackcatsystems.com/support/forum/read.php?6,887,887#msg-887
I'm so sorry to ask you again.

After Rad was activated, I had sent the image of Rad graph to my homepage (http://uofaeng.sitemix.jp/) for about 3 weeks.
GM-10 was working well until then.

But last weekend (July 16), when I happened to see the graph, suddenly the values dropped, the noise (like jeeeee.....) from GM-10 came to stop.

I thought the trouble was caused by a device driver problem ('cause I'm using a RS-232/USB conversion cable: not your company-made).
Using dummy data of Rad, the graph was drawn properly and GM-10 to PC communication errors were not emerged.

I think that GM-10 itself have a trouble somewhere: blowout of a fuse (if it's on the circuit), or short-circuit, etc.

I'm not good at electronics, so I would like to send back the GM-10 and to make it fixed.

The GM-10 was put inside a window; no water; no falling; no disassembly (so far); just put under normal conditions.

I'm sorry to bother you again, I think I'm an unlucky man.
But I don't give up and I want to resume my radiation observation.

So, please tell me how I should do next.

Thank you for your cooperation, again.]]> tshirono Radiation Detector Products Tue, 19 Jul 2011 17:17:54 -0400 http://www.blackcatsystems.com/support/forum/read.php?7,828,828#msg-828 http://www.blackcatsystems.com/support/forum/read.php?7,828,828#msg-828
I run my Audiocorder's audio input through a PowerWave device, and then into a USB port.

I am using a Mac Pro Tower, about 2 years old, running 10.6.5, and I recently installed Dragon Dictate. It works great, however, you are required to plug in a USB headset microphone into a USB port. So, I had to switch my audio input in the Sound Preference in Preferences. After using Dragon for the first time, and after closing that software, my Audiocorder no longer worked. When I go to select the audio input from the drop down menu in the lower left hand corner, it still shows DV Audio in the list (which is from the Dragon USB microphone/headset), even though I have already unplugged it from the USB port.

After I select my own audio input source (a Powerwave device), and attempt to record through Audiocorder, the playback of my recordings is at about 3-4 times faster than normal speed. I have played with Mono Input Device, as well as the frequency settings, and nothing has gotten my recordings to sound normal. I even unplugged my Powerwave, and then plugged it back in, and now I have TWO Powerwaves from which to select in the audio input drop-down menu.

Clearly, once Audiocorder sees a USB input device, it never forgets it. Thus, if the USB input device screws up the audio input to Audiocorder, even when you unplug the offending device, Audiocorder remains in this faulty state. I even trashed my old copy of Audiocorder and downloaded the new version, 5.4.1. Even after doing that, the audio input selection menu still shows DV Audio, as well as both of my PowerWave choices.

HELP!!!]]> drgroovy Audiocorder Tue, 12 Jul 2011 17:15:52 -0400 http://www.blackcatsystems.com/support/forum/read.php?6,808,808#msg-808 http://www.blackcatsystems.com/support/forum/read.php?6,808,808#msg-808 Another software, "quickrad" works well, but "rad" with graphing functions cannot work.
My PC environment is as follows:
1. a GM-10 with a RS232 connector
2. a RS232/USB conversion cable
3. a Windows7/64bits PC with USBs
4. COM3 is assigned as a port for a serial connection (self-assigned another COM# doesn't work.)
My final goal is to upload GM-counts to Pachube.
I'm not a computer pro, so I'm not sure whether to activate "rad" is necessary to upload the data.
But I guess, to collect the data inside my PC first seems to be required, not just to display on PC screen using the "quickrad".
If you had come across the same situation and solved it, please teach me dumbing down.]]> tshirono Radiation Detector Products Fri, 08 Jul 2011 07:02:23 -0400 http://www.blackcatsystems.com/support/forum/read.php?9,716,716#msg-716 http://www.blackcatsystems.com/support/forum/read.php?9,716,716#msg-716
There is no documentation (that I could find) regarding the serial port for Sound Byte, and I want to be sure that I'm on the right track before I go buy a USB serial port.

Also, if someone could tell me what lines are toggled, I'd appreciate it.

Thanks.]]> MsJamie Sound Byte Thu, 16 Jun 2011 15:58:02 -0400