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        <title>Black Cat Systems Support</title>
        <description>Have a question about one of our products? This is the place to ask, as well as read previous questions and answers.</description>
        <link>http://www.blackcatsystems.com/support/forum/index.php</link>
        <lastBuildDate>Wed, 16 May 2012 16:59:41 -0400</lastBuildDate>
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        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1394,1394#msg-1394</guid>
            <title>Possible solution to problems launching Sound Byte in OS X</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1394,1394#msg-1394</link>
            <description><![CDATA[ If you're having problems getting Sound Byte to start up on a Mac, it could be due to having old MIDI drivers that are not compatible with your system.  The symptoms can include Sound Byte refusing to run, it just continues to bounce in the dock until perhaps you get a crash message.<br />
<br />
The following page explains how to remove the offending MIDI drivers: <a rel="nofollow"  href="http://jnote.org/29">http://jnote.org/29</a>]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Thu, 26 Apr 2012 16:42:32 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1391,1393#msg-1393</guid>
            <title>Re: Can’t Command-Tab to SoundByte App Window</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1391,1393#msg-1393</link>
            <description><![CDATA[ That did not work.]]></description>
            <dc:creator>MichaelHyatt</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 23 Apr 2012 22:59:13 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1391,1392#msg-1392</guid>
            <title>Re: Can’t Command-Tab to SoundByte App Window</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1391,1392#msg-1392</link>
            <description><![CDATA[ Try holding down Option before releasing Command-Tab.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 23 Apr 2012 15:14:42 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1391,1391#msg-1391</guid>
            <title>Can’t Command-Tab to SoundByte App Window</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1391,1391#msg-1391</link>
            <description><![CDATA[ I am using SoundByte on a MacBook Air (most recent generation) with Mac OS X 10.7.3. When I load SoundByte, I can use it fine. But if I move to another application, I can’t get back to it. Command-Tab doesn’t work. I have to press F9 and then click on the SoundByte app window. This is annoying and not the expected behavior.<br />
<br />
Thanks.]]></description>
            <dc:creator>MichaelHyatt</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 23 Apr 2012 10:04:03 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?6,1324,1388#msg-1388</guid>
            <title>Re: Where Are The Worlds Nuclear Reactors?</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?6,1324,1388#msg-1388</link>
            <description><![CDATA[ Well today I got my radon midigation system installed in the basement using the sump. B)<br />
<br />
Before starting the radon midigation system after installation today here were my readings:<br />
<br />
Upstairs: 3.5 pCi/liter<br />
Downstairs: 12.3 pCi/liter<br />
<br />
Looking forward to seeing my reading going down!]]></description>
            <dc:creator>Brian815</dc:creator>
            <category>Radiation Detector Products</category>
            <pubDate>Sun, 15 Apr 2012 22:32:54 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1387#msg-1387</guid>
            <title>Re: Can't Drop Multiple Files</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1387#msg-1387</link>
            <description><![CDATA[ The next time I tried it the drag &amp; drop worked. I may have rebooted but can't be 100% sure.]]></description>
            <dc:creator>jfusco</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 15 Apr 2012 22:28:14 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1386#msg-1386</guid>
            <title>Re: Can't Drop Multiple Files</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1386#msg-1386</link>
            <description><![CDATA[ Same here...  using lite demo.  Windows 7/64]]></description>
            <dc:creator>bsuratt</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 15 Apr 2012 17:44:07 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1380#msg-1380</guid>
            <title>Re: Can't Drop Multiple Files</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1380#msg-1380</link>
            <description><![CDATA[ Offhand I'm not sure why it isn't working, unless for some reason Sound Byte isn't recognizing one or more of the files as valid sound files.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Thu, 12 Apr 2012 16:51:53 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1378#msg-1378</guid>
            <title>Can't Drop Multiple Files</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1378,1378#msg-1378</link>
            <description><![CDATA[ Hello,<br />
<br />
I am just trying out SoundByte for the first time. When I try to drag and drop multiple files from Windows Explorer to the space at the top, I get the round NO symbol. Is there another way to bulk add files? Am I doing something wrong?<br />
<br />
Windows 7 Ultimate x64<br />
<br />
thanks,<br />
Joe]]></description>
            <dc:creator>jfusco</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Tue, 10 Apr 2012 10:18:37 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1373,1377#msg-1377</guid>
            <title>Re: Windows 7 and audio playback issues</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1373,1377#msg-1377</link>
            <description><![CDATA[ I would not have even thought of that. THANKS!]]></description>
            <dc:creator>brn2rnjk1</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 08 Apr 2012 17:51:55 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1373,1376#msg-1376</guid>
            <title>Re: Windows 7 and audio playback issues</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1373,1376#msg-1376</link>
            <description><![CDATA[ I run on several Windows 7 systems here without problem. So I suspect it's some setting on the new machine. Perhaps energy savings / performance related?<br />
<br />
You may also want to make sure you have the most recent version of QuickTime installed.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 08 Apr 2012 17:28:22 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1374,1375#msg-1375</guid>
            <title>Re: iPad song deletion question(s)</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1374,1375#msg-1375</link>
            <description><![CDATA[ From iTunes, select the file to delete in the file sharing area (where you add files to Sound Byte on the iPad), and hit the delete key on the keyboard. That prompts you to verify you want to remove the file.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 08 Apr 2012 17:26:20 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1374,1374#msg-1374</guid>
            <title>iPad song deletion question(s)</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1374,1374#msg-1374</link>
            <description><![CDATA[ I have SB for the iPad.  I want to delete some songs from the list.  However, I don't see a delete button and the song is still showing up both in the soundbyte documents file in iTunes under apps (my ipad) and can still be selected from the iPad.  But when I search either my computer or the iPad, the song doesn't show up.  And in the documents list the only options are Add or Save.  What am I doing wrong?<br />
<br />
<br />
THANKS.]]></description>
            <dc:creator>brn2rnjk1</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 08 Apr 2012 16:33:08 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1373,1373#msg-1373</guid>
            <title>Windows 7 and audio playback issues</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1373,1373#msg-1373</link>
            <description><![CDATA[ We recently upgraded our computers that play SoundByte to a machine with Windows 7. Ever since then, we've had issues where the audio will stutter, drop, or restart itself. Has anyone else had any issues with Windows 7 and playback performance? We've even tried to revert to Windows 7-32 bit to see if that would solve the issues. It did not make a difference. <br />
<br />
If anyone has any insight or things to try, we'd be grateful!]]></description>
            <dc:creator>mwentz</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 08 Apr 2012 08:41:19 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1371,1372#msg-1372</guid>
            <title>Re: Help I can't get a song on the cart</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1371,1372#msg-1372</link>
            <description><![CDATA[ You copy songs from your computer to the Sound Byte app on your iPad. <br />
<br />
So the first step is that you need to get the song onto your computer from iTunes. I can't help with that.<br />
<br />
After you do that, follow these steps to get it into the Sound Byte app: <a rel="nofollow"  href="http://www.blackcatsystems.com/ipad/iPad_SoundByte_FAQ.html">http://www.blackcatsystems.com/ipad/iPad_SoundByte_FAQ.html</a>]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sat, 07 Apr 2012 11:26:09 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1371,1371#msg-1371</guid>
            <title>Help I can't get a song on the cart</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1371,1371#msg-1371</link>
            <description><![CDATA[ I need some basic help in getting a song to my cart. I purchased an iTunes song. It shows up under my purchases. I've went to the app tab and found and clicked on the sound byte under the file sharing. When I click add, how and where can I find the song I purchased.  Then how do I get it over to the sound byte program.  I know this program is just what I need, but I can't get the basics started.]]></description>
            <dc:creator>Slengerich</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Fri, 06 Apr 2012 17:04:18 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1369#msg-1369</guid>
            <title>Re: iPad question(s)</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1369#msg-1369</link>
            <description><![CDATA[ It's most likely some setting on your iPad, not specific to Sound Byte. I'd suggest googling for something related to problems playing sounds on the iPad internal speaker.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 02 Apr 2012 14:29:47 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1368#msg-1368</guid>
            <title>Re: iPad question(s)</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1368#msg-1368</link>
            <description><![CDATA[ Tried that.  Still no sound.  Also, how do people hook up to amps/boards?  Any suggestions?]]></description>
            <dc:creator>brn2rnjk1</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 02 Apr 2012 10:26:01 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1367#msg-1367</guid>
            <title>Re: iPad question(s)</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1367#msg-1367</link>
            <description><![CDATA[ One solution others have reported is:<br />
Go to Settings, select General,<br />
At the top, there is Ringer and Alerts. In that section, set Volume all the way up.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 02 Apr 2012 09:29:36 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1364#msg-1364</guid>
            <title>Re: iPad question(s)</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1364#msg-1364</link>
            <description><![CDATA[ I am registered]]></description>
            <dc:creator>brn2rnjk1</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 01 Apr 2012 18:34:11 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1363#msg-1363</guid>
            <title>iPad question(s)</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1363,1363#msg-1363</link>
            <description><![CDATA[ Just downloaded this and trying to play around with it.  <br />
1.  The sound doesn't seem to come out of the iPad speaker. It is fine if I put on a headset and plug in, but not playing through iPad internal.  Is there something I did wrong?<br />
<br />
2.  How do people hook this up to a dj/entertainment system?  Is there a wireless hookup?  I need to use it giving a speech while holding the iPad.<br />
<br />
<br />
Thanks in advance.]]></description>
            <dc:creator>brn2rnjk1</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Sun, 01 Apr 2012 14:16:20 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1355,1360#msg-1360</guid>
            <title>Re: Playing in background on Ipad 2 4.3.3</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1355,1360#msg-1360</link>
            <description><![CDATA[ Thanks for the suggestion. I have running as a background app disabled, but I can look into enabling it.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Wed, 28 Mar 2012 16:15:55 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,384,1359#msg-1359</guid>
            <title>Re: iPad</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,384,1359#msg-1359</link>
            <description><![CDATA[ Thanks for the suggestion. I have running as a background app disabled, but I can look into enabling it.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Wed, 28 Mar 2012 16:15:48 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,384,1356#msg-1356</guid>
            <title>Re: iPad</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,384,1356#msg-1356</link>
            <description><![CDATA[ With me works perfectly<br />
I have only the problem that i would like that sound byte keeps running in the background when i switch to another app]]></description>
            <dc:creator>cromo1999</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 26 Mar 2012 22:06:14 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1355,1355#msg-1355</guid>
            <title>Playing in background on Ipad 2 4.3.3</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1355,1355#msg-1355</link>
            <description><![CDATA[ Hi<br />
The application run in background?<br />
How?<br />
Thank you]]></description>
            <dc:creator>cromo1999</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Mon, 26 Mar 2012 22:02:13 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1351,1353#msg-1353</guid>
            <title>Re: Feature Request: Rearrange Rack List/Cut &amp; Paste Carts</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1351,1353#msg-1353</link>
            <description><![CDATA[ Thanks for the suggestions. I understand the first, but could you explain the second? You can drag a cart to a new location now.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Thu, 22 Mar 2012 16:16:01 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1351,1351#msg-1351</guid>
            <title>Feature Request: Rearrange Rack List/Cut &amp; Paste Carts</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1351,1351#msg-1351</link>
            <description><![CDATA[ I've been using and enjoying Soundbyte for many years now but there are two features I've been pining for:<br />
<br />
1) The ability to alphabetize or rearrange the rack list. Right now the list is in order of creation: I have almost fifty racks at this point and it's become difficult to find a list quickly.<br />
<br />
2) Cut &amp; Paste carts. I'd like to rearrange my rack without having to locate the original file. If there was a way to right click copy and then paste I'd be thrilled.]]></description>
            <dc:creator>aerialviewer</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Wed, 21 Mar 2012 09:08:19 -0400</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1332,1337#msg-1337</guid>
            <title>Re: JUMP FROM ONE CART TO ANOTHER</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1332,1337#msg-1337</link>
            <description><![CDATA[ I'll look into it, thanks for the suggestion.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Wed, 15 Feb 2012 11:44:08 -0500</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1332,1336#msg-1336</guid>
            <title>Re: JUMP FROM ONE CART TO ANOTHER</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1332,1336#msg-1336</link>
            <description><![CDATA[ humm i see .... well if you re working on a switch capability between racks any possibilities would be great cause of course each rack has a theme ... mainly, and we would like to manage this easily ... if i use the eject key all sounds are stoping and that&quot;s not what we want ... we would like to make a sound on rack 3 stopping a sound on rack 1 when playin ...<br />
so maybe you ll worlk on it ? <br />
<br />
....]]></description>
            <dc:creator>emedia</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Tue, 14 Feb 2012 16:14:24 -0500</pubDate>
        </item>
        <item>
            <guid>http://www.blackcatsystems.com/support/forum/read.php?9,1332,1335#msg-1335</guid>
            <title>Re: JUMP FROM ONE CART TO ANOTHER</title>
            <link>http://www.blackcatsystems.com/support/forum/read.php?9,1332,1335#msg-1335</link>
            <description><![CDATA[ You can have multiple racks open, and play carts from any of them. There are no hotkeys to switch between racks, but that is something I'm looking into. <br />
<br />
You can't stop a cart on one rack by playing a cart on another directly, although you can of course always use the ESC key to stop all currently playing carts.]]></description>
            <dc:creator>Chris Smolinski</dc:creator>
            <category>Sound Byte</category>
            <pubDate>Tue, 14 Feb 2012 15:26:58 -0500</pubDate>
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